Warranty
Registration
Within 7 days dealer must register product warranty
after a vehicle is sold. QLINK MOTOR will keep records of all
the registration forms for the warranty policy on all the units.
No warranty claim will be processed unless the product
warranty is registered with QLINK MOTOR.
Vehicle Owner’s Responsibilities:
Vehicle’s owner must properly use, maintain and care
for the vehicle as outlined in the QLINK MOTOR owner’s
manual.
Owner of the unit must service and maintain the vehicle according
to the Service Schedule and Record Sheet in order to maintain
the warranty.*
Any warranty repairs must be performed ONLY by authorized
QLINK MOTOR dealers.
Any warranty work done by an unauthorized QLINK MOTOR dealer
will not be covered under the warranty policy.
Periodic services and inspections can be performed by authorized
QLINK MOTOR dealer or any reputable cycle repair shop.
*Periodic service and inspections are considered regular
maintenance and not reimbursable.
Authorized QLINK Dealer’s Responsibilities:
Warranty repairs will be made at no charge for parts and labor
to the consumer or the dealer.
Any replacement parts will be replaced with new parts.
Warranty terms and rights may vary from state to state.
Any implied warranty of merchantability and fitness for a
particular purpose shall be limited to the duration of this
written warranty.
Limited Warranty
All new QLINK MOTOR motorcycles and scooters are
covered with 2 YEAR LIMITED WARRANTY, and ATVs are covered
with 1 YEAR LIMITED WARRANTY. Only QLINK MOTOR authorized
dealers can submit warranty claim not consumers. The warranty
registration needs to be on file with QLINK MOTOR before a
warranty claim can be processed, unless the claim is due to
shipping or crate damage and the unit has not yet been sold.
Initial dealer pre-delivery inspections and set up of the
product are very important in ensuring trouble free operation.
SELLING A UNIT IN THE CRATE OR WITHOUT THE PROPER
SET UP WILL VOID ALL WARRANTY COVERAGE! THIS UNIT WILL NOT BE ELIGIBLE FOR QLINK ROADSIDE ASSISTANCE EITHER!
Warranty starts from date of purchase by the consumer from
their QLINK MOTOR dealer for all QLINK MOTOR products. During
the warranty policy period, QLINK MOTOR will only cover all
warranty parts and labor. The dealer is required to order
parts for all warranty work to be performed and once the work
is completed, the dealer should submit a warranty claim for
full labor reimbursement within 7 days.
The following parts are covered under warranty, along with their
warranted period:
Motorcycle / Scooter:
| Covered Parts |
Description |
Covered Period |
| Motor |
Engine & Transmission |
2 Years (Unlimited Miles) |
|
| Mechanical Components |
Carburetor |
2 Years (Unlimited Miles) |
|
| Electrical |
Harness, CDI, Inst. Cluster |
2 Years (Unlimited Miles) |
|
| Battery (when purchased with new unit) |
Battery |
30 Days (Unlimited Miles) |
|
| Suspension |
Shocks, Forks |
1 Year (Unlimited Miles) |
|
| Brake |
Caliper |
2 Years (Unlimited Miles) |
|
| Exhaust |
Header pipe, Muffler |
2 Years (Unlimited Miles) |
|
| Pulleys |
Moveable Gearshift Pulley |
90 days (Unlimited Miles) |
|
| Clutch |
CVT/Manual Clutch |
90 days (Unlimited Miles) |
|
UTV / ATV:
| Covered Parts |
Description |
Covered Period |
| Motor |
Engine & Transmission |
1 Year (Unlimited Miles) |
|
| Mechanical Components |
Carburetor |
1 Year (Unlimited Miles) |
|
| Electrical |
Harness, CDI, Inst. Cluster |
1 Year (Unlimited Miles) |
|
| Battery (when purchased with new unit) |
Battery |
30 Days (Unlimited Miles) |
|
| Suspension |
Shocks, Forks |
1 Year (Unlimited Miles) |
|
| Exhaust |
Header pipe, Muffler |
1 Year (Unlimited Miles) |
|
| Pulleys |
Moveable Gearshift pulley |
90 day (Unlimited Miles) |
|
| Clutch |
CVT / Manual Clutch |
90 days (Unlimited Miles) |
|
| Winch |
UTV / ATV Winch |
90 day (Unlimited Miles) |
|
Parts Not Covered Under Warranty:
|
| Spark Plugs |
Throttle Cable, Idle Cable |
Brake Line Cable, Clutch Cable |
|
| Drive Chains, Drive Belts |
Air Cleaner’s Element & Bracket |
Rear Brake Shoes |
|
| Front / Rear Brake Pads |
Swing Arm Bushing |
Light Bulbs |
|
| Fuses |
Rubber Parts |
Front / Rear Tires & Tubes |
|
| Front / Rear Rims |
Gear / Engine Oil |
Front / Rear Brake Rotors |
|
| Brake / Clutch Levers |
Steering Stem Bearings |
Floor Boards / Pegs |
|
| Oil / Fuel Filters |
Grips |
Motor Mount Bushing |
|
Any damage which results from the following are not
covered by warranty:
Unavoidable natural disasters, fire, collision, theft,
improper storage or transportation, negligence of the periodic
maintenance is not covered, improper repair or adjustment
or maintenance, using product as a rental vehicle or commercial
use, unauthorized modification made to the product, keeping
riding when the vehicle is overheating, installing performance
parts or components on the vehicle that changes the original
engineering.
|